Terms & Conditions

General Site Usage

Last Revised: July 1, 2018

This User Agreement (this “Agreement”) is a contract between you (“you” or “User”) and EduAnswer.org. (“EduAnswer”, “we,” or “us”) and our affiliates. You must read, agree to, and accept all of the terms and conditions contained in this Agreement in order to use our website located at www.eduanswer.org all affiliated websites, including mobile websites and applications, owned and operated by us.

Subject to the conditions set forth herein, EduAnswer may, in its sole discretion, amend this Agreement and the other Terms of Service at any time by posting a revised version on the Site and will provide reasonable advance notice of any amendment that includes a Substantial Change.If the Substantial Change includes an increase to Fees charged by EduAnswer, EduAnswer will provide at least 30 days advance notice of the change, but may not provide any advance notice for changes resulting in a reduction in Fees or any temporary or promotional Fee change. Any revisions to the Terms of Service will take effect on the noted effective date or when posted if there is no noted effective date (each, as applicable, the “Effective Date”).

Your continued use of the Site or the Site Services after the Effective Date of a revised version of this Agreement or of any other Terms of Service constitutes your acceptance of and agreement to be bound by the Terms of Service as revised. In the event of a conflict between this Agreement and the other Terms of Service, this Agreement will control unless the other Agreement explicitly states that it controls.

YOU UNDERSTAND THAT BY USING THE SITE OR SITE SERVICES AFTER THE EFFECTIVE DATE, YOU AGREE TO BE BOUND BY THE TERMS OF SERVICE, INCLUDING THE MANDATORY BINDING ARBITRATION AND CLASS ACTION/JURY TRIAL WAIVER PROVISION OF THIS AGREEMENT. IF YOU DO NOT ACCEPT THE TERMS OF SERVICE IN ITS ENTIRETY, YOU MUST NOT ACCESS OR USE THE SITE OR THE SITE SERVICES AFTER THE EFFECTIVE DATE. IF YOU AGREE TO THE TERMS OF SERVICE ON BEHALF OF AN ENTITY, OR IN CONNECTION WITH PROVIDING OR RECEIVING SERVICES ON BEHALF OF AN ENTITY OR AGENCY, YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO BIND THAT ENTITY OR AGENCY TO THE TERMS OF SERVICE. IN THAT EVENT, “YOU” AND “YOUR” WILL REFER AND APPLY TO THAT ENTITY OR AGENCY.

1. DIGITAL SIGNATURE

By registering for an EduAnswer account on the Site (an “Account”), you have accepted the Terms of Service, you are deemed to have executed this Agreement and the other Terms of Service electronically, effective on the date you register your Account or click to accept the Terms of Service. Your Account registration constitutes an acknowledgement that you are able to electronically receive, download, and print this Agreement, the other Terms of Service, and any amendments.

2. YOUR CONSENT/WITHDRAWAL OF CONSENT

By registering for an EduAnswer account on the Site (an “Account”), you have accepted the Terms of Service, you are deemed to have executed this Agreement and the other Terms of Service electronically, effective on the date you register your Account or click to accept the Terms of Service. Your Account registration constitutes an acknowledgement that you are able to electronically receive, download, and print this Agreement, the other Terms of Service, and any amendments.

3. KEEPING YOUR ADDRESS AND EMAIL ADDRESS WITH US

In order to ensure that we are able to provide records and notices to you electronically, you agree to notify us immediately of any change in your email address by updating your Account information on the Site or by contacting Customer Support.

4. HARDWARE AND SOFTWARE THAT EDUASNWER FUNCTION FOR YOU

To access and retain the records and notices we provide to you electronically, you will need: (a) a valid email address; (b) a computer system, IOS Phone, Android Phone; (c) a connection to the Internet; (d) Current Versions of the software, browsers, plug-ins, or other computer applications and programs identified on the Site (Users utilizing other browsers may experience compatibility difficulties); (e) a Current Version of a program that accurately reads and displays PDF files, such as the Current Version of Adobe Acrobat Reader; (f) a computer or device and an operating system capable of supporting all of the above; and (g) a printer to print out and retain records and notices in paper form or electronic storage to retain records and notices in an electronic form. By “Current Version”, we mean a version of the software that is currently being supported by its publisher. We may change these requirements from time to time and will update this Agreement accordingly. You should retain a copy of all of the records and notices we send to you electronically.

5. EDUANSWER ACCOUNTS- ACCOUNT ELIGIBILITY

To use the Site/App, you must register for an Account. EduAnswer offers the Site and App Services for your questions and answers purposes only. To use the Site/App, you must have, and hereby represent that you are a Student, Guardian/Parent, an Expert/Verifier/Lecturer and further represent that you intend to use the Site/App for your educational questions and answers purposes only. To register for an Account, you must be, and hereby represent that you are, a legal entity or an individual 18 years or older who can form legally binding contracts or a Legal Guardian or Parent. By registering for an Account, by using the Site or Site Services after the Effective you agree to: (a) abide by this Agreement and the other Terms of Service; (b) be financially responsible for your use of the Site and the fee required for the answer. EduAnswer reserves the right, in our sole discretion, to refuse, suspend, or revoke your access to the Site/App upon discovery that any information you provided on any form or posted on the Site/App is not true, accurate, or complete, or such information or other conduct otherwise violates the Terms of Service, or for any other reason or no reason in EduAnswer sole discretion.

You represent that you are not:
(1) a citizen or resident of a geographic area in which access to or use of the Site or Site Services is prohibited by applicable law, decree, regulation, treaty, or administrative act;
(2) a citizen or resident of, or located in, a geographic area that is subject to U.S. and Nigeria or other sovereign country sanctions or embargoes; or
(3) an individual, or an individual employed by or associated with an entity, identified on the U.S. Department of Commerce’s Denied Persons or Entity List, the U.S. Department of Treasury’s Specially Designated Nationals or Blocked Persons Lists, or the U.S. Department of State’s Debarred Parties List or otherwise ineligible to receive items subject to U.S. export control laws and regulations or other economic sanction rules of any sovereign nation. You agree that if your country of residence or other circumstances change such that the above representations are no longer accurate, that you will immediately cease using the Site/App Services.

6. ACCOUNT REGISTRATION- PROFILE

By registering for an account, you must complete a User profile (“Profile”), which you consent to be shown to other Users and, unless you change your privacy settings, the public. You agree to provide true, accurate, and complete information on your Profile and all registration and other forms you access on the Site/App or provide to us and to update your information to maintain its truthfulness, accuracy, and completeness. You agree not to provide and to correct any information about your location, your expertise, your skills, or the services your business provides that is or becomes false or misleading. You agree not to register for more than one User Account and one Expert Account without express written permission from us. You agree not to ask or allow another person to create an Account on your behalf, for your use, or for your benefit.

7. IDENTITY VERIFICATION

When you register for an Account and from time to time thereafter, your Account will be subject to verification, including, but not limited to, validation against third-party databases or the verification of one or more official government or legal documents that confirm your identity and your ability to represent your business on EduAnswer, if it is a separate legal entity. You authorize EduAnswer, directly or through third parties, to make any inquiries necessary to validate your identity and confirm your ownership of your email address or financial accounts, subject to applicable law. When requested, you must provide us with information about you.

8. USERNAMES AND PASSWORDS

When you register for an Account, you will be asked to choose a username and password for the Account.

You are entirely responsible for safeguarding and maintaining the confidentiality of your Account username and password. You authorize EduAnswer to assume that any person using the Site/App with your username and password, either is you or is authorized to act for you.

You agree to notify us immediately if you suspect or become aware of any unauthorized use of your Account or any unauthorized access to your password or the password of any User of your Account. You further agree not to use any username, or password of another User of the Site that you are not authorized to use, and not to allow others who are not authorized to do so to use your Account at any time.

9. MARKETPLACE FEEDBACK

You acknowledge and agree that feedback benefits the marketplace, all Users, and the efficiency of the Site and you specifically request that EduAnswer post composite or compiled feedback about Users, including yourself, on User Profiles and elsewhere on the Site. You acknowledge and agree that feedback results for you, including your rating and score, if any, will consist of comments, ratings, indicators of User satisfaction, and other feedback left by other Users. You further acknowledge and agree that EduAnswer will make feedback results available to other marketplace Users, including composite or compiled feedback. EduAnswer provides this feedback system as a means through which Users can share their opinions publicly and EduAnswer does not monitor or censor these opinions.

EduAnswer does not investigate any remarks posted by Users for accuracy or reliability but may do so if a User requests that EduAnswer do so. You may be held legally responsible for damages suffered by other Users or third parties as a result of your remarks if such remarks are legally actionable or defamatory. EduAnswer is not legally responsible for any feedback or comments posted or made available on the Site by any Users or third parties, even if that information is defamatory or otherwise legally actionable. In order to protect the integrity of the feedback system and protect Users from abuse, EduAnswer reserves the right (but is under no obligation) to remove posted feedback or information that, in EduAnswer ’s sole judgment, violates the Terms of Service or negatively affects our marketplace. You acknowledge and agree that you will notify EduAnswer of any error or inaccurate statement in your feedback results.

10. PURPOSE OF THE SITE/APP SERVICES

The Site/App is a marketplace where User(student) can ask educational questions and User (Expert) in the field of subject area could provide answers. EduAnswer provides the Site/App Services to Users, including hosting and maintaining the Site, and ensuring Aim of the platform is achieved smoothly while making sure Students ask questions/project work and Expert/Verifier provided correct answers and render solution to work provided by students.

11. ESCROW ACCOUNTS

EduAnswer provides escrow services to Users, we hold or receive payment for an Engagement, and to pay service, administration fees to EduAnswer (“Escrow Services”).

EduAnswer will establish and maintain this type Escrow Account:

User Escrow Account. After a student submit a Question or a Project work/Assignment, a fee for the service is displayed and the User (Expert) accepts the fee or negotiate, the student and the expert must agree a fee. The User’s (student) account is debited and fund held in an escrow account (managed by Paypal.com). The Expert provide Answers. The User could chat Expert for more clarifications and the User will click submit (meaning answer received okay), meaning the work is understood and student is satisfied. Then the Expert will be paid by EduAnswer the agreed fee for service rendered.

You hereby authorize and instruct EduAnswer Escrow to act as escrow agent in connection with the Escrow Accounts and the payment, holding, and receipt of funds for each Engagement and other specified purposes (the “Escrow”) in accordance with the Terms of Service and the applicable Escrow Instructions above.

12. PAYMENT TERMS- SERVICE FEE

User (Student)
The Student pays the fees as agreed with the Expert. For Questions asked by User-Students. The Expert will be paid 80% of the fee paid by the Student.

Submit Solution
This is a page that allows Expert to form Questions that Student will be needing and provide solutions. The Student User will only download the answer and pay the fees attached. EduAnswer will fix the fees for such materials but will be guided by the recommendation of the Expert. EduAnswer will keep the material on the Site and App, Anytime the material is downloaded, the Expert will earn 60% of the fees paid.

13. NON-PAYMENT

This should not arise, because the User pays before Expert start work. Except the User reject the Answer or not satisfied, Admin will allot the Question to another Expert. We do not expect this to happen. Always ensure the Student is satisfied, else there will be dispute resolution.

14. DISPUTE RESOLUTION

A situation the student is not satisfied with the Expert’s answer. The User will fill the Dispute Resolution form. Our Admin will allocate the Question and Answer to another Expert to Verify. The New Expert will ensure the student is satisfied. Admin will decide justly and pay the new Expert a just amount and the old expert might be considered depending on the circumstances.

15. NO RETURN OF FUNDS

User will only be refunded if answers are not provided to questions asked after a reasonable time. Or if there is no Expert that choose to answer the question.

16. PAYMENT METHODS

Users are charged a fee for payment processing and administration as described in the EduAnswer Fee as applicable by our payment gateway- www.paypal.com or any other payment gateway that is secure and use by the site/app.

In order to use certain Site Services, User must provide account information for at least one valid Payment Method.

User hereby authorizes EduAnswer to run credit card authorizations on all credit cards provided by the User, to store credit card and banking or other financial details as User’s method of payment for Services, and to charge User’s credit card (or any other Payment Method). Credit cards and PayPal accounts and, if applicable, bank accounts in most countries will be charged by EduAnswer Escrow.

By providing Payment Method information through the Site, User represents, warrants, and covenants that:
(a) User is legally authorized to provide such information;
(b) User is legally authorized to perform payments using the Payment Method(s); and
(c) such action does not violate the terms and conditions applicable to User’s use of such Payment Method(s) or applicable law. When User authorizes a payment using a Payment Method via the Site, User represents, warrants, and covenants that there are sufficient funds or credit available to complete the payment using the designated Payment Method. To the extent that any amounts owed under this Agreement or the other Terms of Service cannot be collected from User’s Payment Method(s), User is solely responsible for paying such amounts by other means.

17. US DOLLARS AND FOREIGN CURRENCY CONVERSION

The Site and the Site Services operate in U.S. Dollars. If User’s Payment Method is denominated in a currency other than U.S. Dollars and requires currency conversion to make payments in U.S. Dollars, the Site may display foreign currency conversion rates that EduAnswer. EduAnswer Escrow currently make available to convert supported foreign currencies to U.S. Dollars. These foreign currency conversion rates adjust regularly based on market conditions. Please note that the wholesale currency conversion rates at which we or our Affiliates obtain foreign currency will usually be different than the foreign currency conversion rates offered on the Site. User, at its sole discretion and risk, may authorize the charge of its Payment Method in a supported foreign currency and the conversion of the payment to U.S. Dollars at the foreign currency conversion rate displayed on the Site. A list of supported foreign currencies is available on the Site. If foreign currency conversion is required to make a payment in U.S. Dollars and either EduAnswer. EduAnswer Escrow, does not support the foreign currency or User does not authorize the conversion of such payment at the foreign currency conversion rate displayed on the Site, EduAnswer Escrow will charge User’s Payment Method in U.S. Dollars and User’s Payment Method provider will convert the payment at a foreign currency conversion rate selected by User’s Payment Method provider. User’s Payment Method provider may also charge fees directly to the Payment Method used to fund a cross-border payment even when no currency conversion is involved. User’s authorization of a payment using a foreign currency conversion rate displayed on the Site is at User’s sole risk. EduAnswer, EduAnswer Escrow, are not responsible for currency fluctuations that occur when billing or crediting a Payment Method denominated in a currency other than U.S. Dollars.EduAnswer, EduAnswer Escrow, are not responsible for currency fluctuations that occur when receiving or sending payments via wire transfer, check or automated clearing house to and from the Escrow Account.

18. SERVICES

Expert/Verifier will provide accurate answer in a professional and easy to understand manner and will timely deliver within agreed time with Student or Guardian. In case, the agreed time is exceeded, we will implore User to contact admin@eduanswer.org for resolution. The manner and means of performing by the Expert and Verifier will be determined and controlled solely by EduAnswer.

19. TERMINATION OF A SERVICE CONTRACT

When a User ask a Question and Expert is contracted, once a User’s Payment Method has been charged to fund the escrow account for the Engagement. The Service Contract does not terminate until the Expert Services are completed. However, either Student or Expert has the right to terminate a Job at any time with the consent of the other party or in the event of a material breach. Under this, If Contract is terminated, User does not have the right to recover any payments already released to Expert from the escrow account for the Engagement. Also the service charge of 20% will deducted.

20. EDUANSWER’S ROLE- SERVICE CONTRACTS

You expressly acknowledge, agree, and understand that:
(a) the Site is a platform where Users may act as Clients/Students and/or Expert/Verifier;
(b) EduAnswer is not a party to any Service Contracts between Students and Expert/Verifier outside the Site/App; for YOUR OWN SAFETY AND QUALITY JOB, DO NOT DEAL WITH ANY EXPERT OUTSIDE THE EDUANSWER PLATFORM
(c) you are not an employee of EduAnswer, and EduAnswer does not, in any way, supervise, direct, or control the Expert/Verifier Services;
(d) EduAnswer will not have any liability or obligations under or related to Service Contracts for any acts or omissions by you or other Users;
(e) EduAnswer has no control over Expert/Verifier Services offered or rendered by Expert/Verifier; and
(f) EduAnswer makes no representations as to the reliability, capability, or qualifications of any Expert/Verifier or the quality, security, or legality of any Expert/Verifier Services, and EduAnswer disclaims any and all liability relating thereto.

21. LICENSES AND THIRD-PARTY CONTENT- SITE LICENSE AND INTELLECTUAL PROPERTY RIGHTS

Subject to and conditioned on compliance with the Terms of Service, EduAnswer grants you a limited license to access and, if you have created an Account, to use the Site/App for the purpose of using the Site Services. You must not access (or attempt to access) the Site or Site Services by any means other than the interface provided, and you will not use information from the Site or The App for any purposes other than the purposes for which it was made available. You must not use any content of the Site or App on any other website or in a networked computer environment for any purpose except your own viewing without EduAnswer prior written consent. You must not frame or link to the Site or App except as permitted in writing by EduAnswer. You must not attempt to reverse engineer, modify, adapt, translate, prepare derivative works from, decompile, attempt to interfere with the operation of, or otherwise attempt to derive source code from any part of the Site or App unless expressly permitted by applicable law. You will not access Site/App Services in order to build a similar service or application, or publish any performance, or any benchmark test or analysis relating to the Site/App Services. EduAnswer retain all right, title, and interest in and to all Intellectual Property Rights related in and to the Site/App Services. EduAnswer logos and names are trademarks of EduAnswer and may be registered in certain jurisdictions. All other product names, company names, marks, logos, and symbols on the Site/App Services may be the trademarks of their respective owners. Except as expressly stated in this Agreement, nothing in the Terms of Service confers any license under any of EduAnswer or any third party’s Intellectual Property Rights, whether by estoppel, implication, or otherwise.

22. LITIGATION OR ARBITRATION

The company will try is best possible to ensure our customers are satisfied and promptly serviced. Service excellence is paramount to us. We understand Customer is king. In case resolution is not met, Arbitration or Litigation will only be allowed at a competent court of Law in the Federal Republic of Nigeria.

23. UNAUTHORIZED ACCESS AND USE, SITE INTERFERENCE, MALICIOUS SOFTWARE

You agree that you will not post or introduce any invalid data, virus, worm, or other harmful or malicious software code, agent, hidden procedure, routine, or mechanism through or to the Site/App or the Site software that is designed to cause to cease functioning, disrupt, disable, harm, or otherwise impair in any manner, including aesthetic disruptions or distortions, the operation of (or to allow you or any other person to access or damage or corrupt data, storage media, programs, equipment, or communications or otherwise interfere with operations of or on) the Site or any other software, firmware, hardware, computer system, or network of EduAnswer.

User Agreement -Effective Date: July 1, 2018

Subject to the conditions set forth herein, EduAnswer may, in its sole discretion, amend this Agreement and the other Terms of Service at any time by posting a revised version on the Site and will provide reasonable advance notice of any amendment that includes a Substantial change. If the Substantial Change includes an increase to Fees charged by EduAnswer, EduAnswer will provide at least 30 days’ advance notice of the change, but may not provide any advance notice for changes resulting in a reduction in Fees or any temporary or promotional Fee change. Any revisions to the Terms of Service will take effect on the date it was revised.